I recently had a customer in my office who was going through a bad experience with a new service provider. After a few days, she noticed a pattern across the service she had been using with the service provider. She didn’t want to leave a message without her question, and wasn’t sure if the tech would reply. That’s when she found out about s&s.
I have been using this service for several years now, and I remember the first time I had to deal with a customer that was having a problem similar to hers. The customer wasnt trying to leave a message or anything. She was trying to send a text message, and the service provider wasnt in the mood or willing to listen to her questions.
Nowadays, I have become used to tech support, and it is a service that is often not that helpful to customers, even though they may be having the same problems. This service is actually quite helpful to customers who have the same problems as a few of the customers I have talked to in the past.
The problem is that the tech support of these companies are often not very helpful. The problem is that the tech support of these companies is often very helpful to customers, but not so helpful to the tech support. A tech support guy will help you fix a problem, but a tech support girl will tell you that you can’t fix the problem. A tech support lady will tell you that you can fix a problem, but she will want to talk you out of doing it.
This is where things get tricky. I know this because I have come across so many tech support people who are very knowledgeable and helpful, and yet they are not on the “good” side of the spectrum. They are on the “bad” side of the spectrum, and that is a very dangerous place to be.
Tech support people are often in the middle of their “talking you out of” process. They are too focused on their own agenda to take the time to listen to you. They are also too focused on their own agenda to help you. Even if they are doing all of the above at the same time, it is still a very dangerous place to be.
The tech support people in our office are not on the good side of the spectrum. There are also plenty of tech support people who are not on the good side of the spectrum, but who are on the bad side. They are very, very unhappy with their jobs and their employers. They are very unhappy because they are not getting the support they need. It is as if the people who run the world treat the people who are supposed to be the experts as if they were illiterate idiots.
It’s a common theme here. The people who run the tech support industry feel that they have no voice in the decisions that are made. They feel that the people who are supposed to be their customers don’t really care about them or their work, that they are just a bunch of people who don’t know what they’re doing, that the people who are supposed to be their employers are just a bunch of jerks trying to make a buck.
The person who calls tech supports is an idiot. The person who leaves a message on your voicemail is an idiot. The person who calls you during a live chat is an idiot. The person who tells you to type on a computer is an idiot. The person who tells you to do something that will cause your computer to crash is an idiot. The person who tells you to pay attention to a message you sent them during a live chat is an idiot.
You can tell a lot about a person from their voice. We all know tech support is a very busy job, and we all know they work on computers all the time. So it’s good that they take calls during their lunch break. I’m glad that some people are able to take time to type messages on computers. But it’s bad that they’ll send you messages during a live chat that you’ll have to read later.
